Sometimes your technology needs won’t require someone to be on-site to take care of the issue. When no hardware adjustments are required you’re able to grant our IT professionals access to work on your computer remotely. That means we can use the Internet to work on your computer as though it was in our office. This gives us the ability to look at your computer immediately, without having to wait for drive time. We can even connect to your laptop and help you with issues while you’re out of town.
Using this technology, we’re able to remotely monitor your network to make sure it’s running properly. We can also install new software on your computer or troubleshoot any problems you may be experiencing. Even if there’s just an issue you’re having that’s hard to describe over the phone, we can start a remote connection and see the problem with our own eyes.
No more disconnecting your PC and lugging it to your repair shop. Within 2 short minutes we will be able to see and control your computer over the internet. Our remote support software package is small, quick and easy to use and once the remote session is complete the small program will even uninstall itself.
Call Us (727) 474-0922 to see how Fredrick James can save your business time and money!
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